Levare Biosolutions - Legal Policies

Legal Policies

Welcome to the Levare BioSolutions. By accessing or using this Website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use this Website.

1. About Us

This Website is owned and operated by Levare BioSolutions. The Website provides information about our products, services, research, and software solutions, including the BioMon mobile application.

2. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

Use the Website in any manner that violates applicable laws or regulations.
Attempt to gain unauthorized access to the Website, its servers, or associated systems.
Introduce viruses, malware, or other harmful code.
Interfere with the operation or security of the Website.
Use the Website to transmit unlawful, offensive, or misleading content.

3. Intellectual Property

All content on this Website, including text, graphics, logos, images, icons, software, and other materials, is the property of Levare BioSolutions or its licensors and is protected by applicable intellectual property laws.

You may view and download content for your personal, non-commercial use only. You may not copy, reproduce, modify, distribute, publish, or commercially exploit any content without prior written permission from Levare BioSolutions.

4. Product Information

Information about our products and services is provided for general informational purposes. We strive to keep the information accurate and up to date but do not guarantee that all information is complete, current, or error-free.

Product features, pricing, and availability may change without prior notice.

5. Third-Party Links

This Website may contain links to third-party websites, including the Google Play Store. These links are provided for convenience only. Levare BioSolutions is not responsible for the content, privacy practices, or services of third-party websites.

6. Disclaimer

The information on this Website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

Levare BioSolutions does not guarantee uninterrupted or error-free operation of the Website or that the Website will be free from viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Levare BioSolutions shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to the use of this Website or reliance on its content.

8. Privacy

Your use of this Website is also governed by our Privacy Policy. By using this Website, you acknowledge that you have read and understood our Privacy Policy.

9. Changes to These Terms

Levare BioSolutions reserves the right to modify these Terms of Use at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

10. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

BioMon is a mobile application designed to help you track your biogas plant’s performance in a smarter, simpler way. Levare BioSolutions built the BioMon app as a paid service. This service is provided by Levare BioSolutions and is intended for use as an option to understand the biogas plant better.

Information We Collect

§ Login Information: When you sign up or log in, we collect your email address to create and secure your account.

§ Plant Details: The app allows you to enter details of your biogas plant (such as size, feed type, and performance data). This information is stored to provide you with monitoring, reports, and performance insights.

How We Use the Information

§ To authenticate your account and keep your data secure.

§ To provide personalized monitoring, performance analysis, and notifications related to your plant.

§ To improve our app’s services and features.

Children’s Privacy

BioMon mobile application is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children. If you believe that your child has provided personal information, please contact us immediately, and we will delete it.

Data Storage and Sharing

The app may store plant performance data locally on your device or securely in cloud storage. We do not sell, rent, or share your login information or plant data with third parties, except as required by law or with trusted service providers (e.g., secure cloud hosting) who help us operate the App.

Third-Party Services

Our app may use third-party services to provide secure authentication and data storage. These services may collect certain information as part of their functionality. Please note that these third-party providers have their own privacy policies regarding data collection and usage.

Specifically, we may use the following services:

§ Firebase Authentication (Google LLC):
Used for user login and account management. Firebase Authentication may collect information such as email address, phone number, and unique identifiers to provide a secure login experience.
View Firebase Privacy Policy @ https://firebase.google.com/support/privacy

§ Firebase Realtime Database (Google LLC):
Used to store user-entered plant details (such as biogas plant data, performance metrics, and usage information). This data is stored securely in cloud servers managed by Google.

§ Firebase Analytics & Crashlytics (Google LLC):

Used to understand app performance, usage patterns, and detect crashes to improve functionality. These services may collect device information, app usage data, and crash reports.

Security

We value your trust in providing your data. BioMon implements reasonable security measures to protect your information. Your information is stored securely and protected using industry-standard measures such as secure servers, encryption, or Firebase/Google security measures.. Access is limited to authorize personnel only. However, no method of transmission over the internet or method of electronic storage is 100% secure.

User Rights

You can request deletion of your account and associated data at any time by contacting us at am@levarebiosolutions.com .

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. You are advised to review this page periodically for any changes. We will notify you of updates by posting the new Privacy Policy on this page.

Refund Policy

BioMon is a paid digital mobile application. All purchases are final. We do not offer refunds, exchanges, or cancellations after purchase.

Please review the app description, features, compatibility, and system requirements carefully before purchasing the app.

Google Play Purchases

BioMon is distributed through the Google Play Store. All payments are processed by Google. Any refund requests are subject to Google Play's policies and applicable laws. Levare BioSolutions cannot guarantee or authorize refunds for purchases made through Google Play.

For information about Google Play's refund policies, please visit:
https://support.google.com/googleplay/answer/2479637

Technical Support

If you experience any technical issues while using BioMon, please contact us. We will make reasonable efforts to investigate and resolve app-related issues.

Email: am@levarebiosolutions.com

Policy Updates

Levare BioSolutions reserves the right to modify this Refund Policy at any time. Any updates will be published on this page with a revised effective date.